Privacy policy
Privacy Policy
Last updated: July 23, 2025
Welcome to Biovida. We respect your privacy and are committed to protecting the personal information you entrust to us. This Privacy Policy explains how we collect, use, store, and protect your personal information in connection with our business activities in Morocco and through our Shopify-hosted online store.
1. Data Controller
The data controller responsible for processing your personal information is:
Biovida
Morocco
Email: contact@biovidaorganics.com
2. Personal Information We Collect
We collect the following information when you browse our website, place an order, or subscribe to our newsletter:
- Identity: First name and last name
- Contact Information: Email address, postal address, and phone number
- Payment Information: Processed securely through Shopify and its payment service providers
- Purchase History and Preferences
- Browsing Information: Cookies, IP address, browser type, and related technical data
3. How We Use Your Information
We use your personal information to:
- Process your orders and arrange delivery
- Manage your customer account
- Send marketing communications (where you have provided your consent)
- Improve your browsing and shopping experience
- Comply with applicable legal and tax obligations
4. Consent
When you provide your personal information to complete a transaction, verify your payment method, place an order, or arrange delivery, you implicitly consent to the collection and use of that information for those specific purposes.
You may withdraw your consent at any time by contacting us at:
5. Sharing Your Information
We share certain information only with trusted service providers to deliver our services effectively, including:
- Shopify (website hosting and payment processing)
- Delivery service providers (postal and courier services)
- Marketing platforms (such as Klaviyo, Meta, and Google, where enabled)
No transfer of personal data outside Morocco will take place without appropriate safeguards.
6. Data Security
Your information is stored securely on Shopify's servers, which comply with internationally recognized security standards, including PCI DSS.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
7. Your Rights
In accordance with Moroccan Law No. 09-08 on the protection of individuals with regard to the processing of personal data, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Object to the processing of your information for marketing purposes
- Request deletion of your personal information, subject to applicable legal requirements
To exercise any of these rights, please contact us at:
For security purposes, we may request proof of identity before processing your request.
8. Cookies
Our website uses cookies to improve your browsing experience and enhance website functionality.
You may configure your browser to refuse certain cookies; however, doing so may affect the functionality of certain features of the website.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
Any changes will become effective immediately upon publication on this website. We encourage you to review this page periodically to stay informed of any updates.
10. Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us at: